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Frequently Asked Questions
What is the MOQ for customized items?
The Minimum Order Quantity (MOQ) varies based on the product and specific customization requirements. Typically, we accept starting from 1 unit for standard models.
Are bulk discounts available for large orders?
Yes, we offer competitive discounts based on the quantity and total order value. Please reach out to our team for a custom quote.
What payment methods do you accept?
We accept various payment methods including T/T, L/C, PayPal, Wise, and OA for qualified bulk orders.
How long does shipping take?
Shipping usually takes 25–40 days by sea, depending on your destination. Air and express options are faster but cost more.
How do you ensure product quality?
We perform strict quality checks before shipment. Our defect rate is under 0.2%, and we provide replacement parts for any confirmed defects during the warranty period.
Can I place a sample order first?
Absolutely! We welcome sample orders for quality testing and performance evaluation before committing to a larger order.