❓ Frequently Asked Questions
What are the advantages of your yoga mats?
Our products feature factory wholesale pricing and high-quality standards that meet US or EU requirements. We provide professional OEM/ODM services and maintain high-level service standards to ensure a worry-free shopping experience.
How can I request a sample order?
Sample orders are welcome. Once you select a product, contact our specialists to arrange it immediately. While sample unit prices may differ from formal orders, we offer discounts on subsequent bulk repurchases to support long-term cooperation.
What are the customization options available?
We offer tiered customization based on quantity: printing your logo at 2x MOQ, customizing product size at 3x MOQ, and full custom package design at 4x MOQ or more.
How do you ensure on-time shipping and arrival?
We utilize major transshipment ports for fast logistics. Goods typically reach ports from the factory within 1-2 days. We support air, sea, and railway routes, maintaining an on-time delivery rate above 98%.
How is the product quality guaranteed?
Our dedicated quality inspection team performs random checks on raw materials and 100% inspection on finished products before they leave the factory. This double-insurance process ensures no defective products are shipped.
What kind of after-sales service do you provide?
We help source products based on your specific market needs. For long-term partners, we maintain dedicated files to track order history and inventory, ensuring your data is protected and private while making management more convenient.