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Frequently Asked Questions
Q1: Can we get samples for reference?
We are glad to send samples for inspection if we have similar items in stock. New customers may need to cover sample and express fees, which are refunded upon placing an order.
Q2: How long is the delivery time?
Delivery time depends on the specification and quantity. Typically, it takes 15-25 working days for production.
Q3: What is your MOQ requirement?
If we have similar items in stock, there is no MOQ. Otherwise, MOQ is decided based on the product's manufacturing difficulty.
Q4: How soon can I get a price quote?
We normally provide a quote within 3 days. For special requirements or multiple items, it may take up to 5 days.
Q5: What are your terms of payment?
We accept T/T or L/C at sight.
Q6: Can we customize our logo on the products?
Yes, we can apply your logo according to your design project and requirements. Custom services are fully supported.