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Frequently Asked Questions
1. Do you accept small orders?
Yes, small orders are welcome. We have no minimum order quantity (MOQ) requirement.
2. Can you provide free samples?
We provide 2 meters of free sample for quality review. Please note that freight is collected.
3. What is the lead time for samples and bulk orders?
Sample lead time is 1-3 days (3-5 days for customized products). Bulk orders typically take around 7-15 days.
4. How do you handle small order shipping?
You can place orders online; we work with many cooperated forwarders to ensure fast and efficient delivery.
5. Do you offer volume discounts?
Yes, we offer favorable pricing for orders above 2,000 sqm. Pricing varies based on the total order quantity.
6. What is your after-sales service policy?
We guarantee a 100% refund if any quality problems are identified.